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Nabuath Ulla Khan
Analytics & Digital Transformation

Nabuath Ulla Khan

Chief Digital & Analytics Officer | Analytics IT Strategy & Transformation Head | Manufacturing & Supply Chain Analytics Head

I help organisations 

Manufacturing  ·  Automotive  ·  Aerospace & Defense  ·  Heavy Equipment  ·  Oil & Gas  ·  Consumer Electronics

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Years Experience
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Solutions Delivered (TCV)
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Client Savings & Revenue Impact
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Team Members Led
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Global Organisations
01 — Profile

About Me

"I am a seasoned Digital, Data & Analytics Transformation leader with 22+ years of experience driving enterprise-scale impact."
22+ Years · 6 Organisations · $230M+ Impact

I am a seasoned Digital, Data & Analytics Transformation leader with 22+ years of experience driving enterprise-scale impact across manufacturing, supply chain, operations, and aftermarket ecosystems — leveraging AI/GenAI, IoT, and Industry 4.0 to deliver outcomes that matter.

My career has been defined by a relentless focus on aligning technology with business strategy to deliver measurable results — revenue growth, cost optimisation, supply chain resilience, and operational excellence. I bring deep expertise across Digital & IT Strategy, Analytics & AI, N-tier Supplier Visibility, Demand Management, Warranty & Quality Analytics, Smart Manufacturing, and emerging technologies including GenAI and Agentic AI.

As a trusted advisor to CIOs, CTOs, and C-suite executives at Accenture, SAS, and Genpact, I have helped global organisations move from reactive decision-making to predictive and prescriptive intelligence — delivering AI-powered predictive maintenance, smart manufacturing frameworks, IoT-driven connected ecosystems, and N-tier supply chain risk solutions with clear P&L impact.

A core strength I bring is the ability to build from scratch and scale — setting up analytics platforms, defining enterprise data & AI roadmaps, shaping product narratives, and embedding digital capabilities into operating models. I combine strategic vision with execution discipline, ensuring innovation translates into sustained business value.

Enterprise AI & Data Strategy

Defined enterprise-wide Data, AI, and Digital roadmaps aligned with corporate transformation objectives — integrating ERP, PLM, MES, and IIoT into a unified, governed data fabric.

Smart Factory & Industry 4.0

Enabling predictive manufacturing, real-time process optimisation, and intelligent automation through IIoT, computer vision, and digital twin validation.

Supply Chain Resilience & N-tier Visibility

Designed data-driven frameworks using GenAI and 3rd-party data to map N-tier supplier networks, score risk across ESG, geopolitical, and cyber dimensions.

Centers of Excellence & Team Leadership

Built and scaled global Analytics CoEs, managing multi-million dollar portfolios and leading diverse teams of up to 60 professionals across geographies.

Industry Expertise
Manufacturing Automotive Aerospace & Defense Heavy Equipment Oil & Gas Consumer Electronics Consumer Durables Aviation Power Utilities
02 — Career

Work Experience

Click any role to expand the full details.

Digital Strategy Senior Principal
Accenture Solutions (Strategy & Consulting) Pvt. Ltd.
Dec 2021 – Present
Mumbai
Product Owner — Global Supply Chain Resilience | Client Services Lead — Growth Market SC&O | Centre for Data & Insights, Accenture Applied Intelligence
  • Developing and executing comprehensive digital transformation strategies aligned with business goals, identifying emerging technologies resulting in streamlined operations and competitive advantage.
  • Leveraging data and insights to transform clients' core business functions globally, integrating human ingenuity with advanced technologies to address complex challenges.
  • Spearheading development of predictive analytic models and cognitive services, including RPA and content analytics, utilizing extensive third-party data to drive client growth.
  • Helping clients across industries map their N-tier Supply Chain Network using 3rd party data to drive supply chain resilience with proactive visibility.
  • Enabling field force and sales teams digitally using GenAI and Agentic AI, driving significant efficiency and productivity gains.
  • Leading multimillion-dollar investment projects with precision, managing risks, dependencies, timely delivery, and budget adherence.
Practice Head — Supply Chain & IOT Analytics
SAS India Pvt. Ltd.
Jul 2018 – Dec 2021
Mumbai
  • Led IoT & Manufacturing Supply Chain Pre-Sales team at SAS Institute, driving strategic planning, digitalization, and IoT analytics solutions for Manufacturing, Oil & Gas, and Healthcare clients.
  • Owned India IoT Analytics and Supply Chain revenue targets, leveraging domain expertise and CXO-level engagement to maximize revenue opportunities.
  • Directed digital strategy and innovation initiatives, integrating business and technology to bridge performance gaps and foster digital transformation.
  • Engineered IoT analytics solutions utilizing live streaming data, creating connected ecosystems that improved operational transparency and client profitability.
Assistant Vice President — IOT Analytics & Research
Genpact India Pvt. Ltd.
Jun 2016 – Jul 2018
Bengaluru
  • Developed scalable IoT analytical solutions leveraging live streaming and historical failure data, driving innovation across Smart Manufacturing, Smart Supply Chain, and Smart Retail.
  • Led strategic initiatives by crafting compelling RFI/RFP responses and implementing process automation techniques to optimize efficiency and reduce cycle times.
General Manager (Career Level 7)
Accenture Services Pvt. Ltd.
Nov 2011 – Jun 2016
Mumbai
  • Managed P&L and key financial metrics for a warranty management and analytics account, ensuring strategic and financial success.
  • Led a skilled team in supply chain operations and warranty analytics, driving 8D strategies and seamless offshore service delivery for major Automotive, Heavy Equipment, Consumer Electronics, and Consumer Durables manufacturers.
Deputy Manager — Asia Quality
Whirlpool of India Ltd.
Mar 2008 – Nov 2011
Gurugram
  • Oversaw review of quality & cost metrics (product & services) for Asia across cross-functional groups, providing insights on failures and cost trends.
  • Drove consistent improvement culture through Six Sigma and process excellence initiatives across China, India, HK/TW, and Oceania.
  • Responsible for metrics alignment, standardisation, and deployment across regions — reducing Total Cost of Quality (TCQ) and Market Call Rate by 10% YOY.
  • Identified cost and quality improvement projects in each country through product quality analysis and financial reports; tracked progress via con-calls and country visits.
  • Led process improvement and transformation projects; implemented Six Sigma and Process Re-Engineering frameworks for the business vertical.
  • Supported formulation of business strategy on quality improvement and new product launches across the Asia region.
Senior Dispatcher / Warranty Cost Analyst
Dell International Services
Aug 2004 – Mar 2008
Bengaluru
  • Delivered $2.5M in warranty cost savings through Six Sigma methodologies and closed-loop action plans.
  • Led EBT to Dell Gurgaon transition to set up warranty cost operations.
  • Achieved service level of 98%+ for 3 consecutive quarters through disciplined warranty cost metric management.
  • Analysed and actioned warranty cost metrics (team-wise & agent-wise), providing weekly performance snapshots to drive improvement.
  • Identified training needs among dispatchers; handled new hire training on dispatch operations and mentored new joiners.
  • Drove Repeat Dispatch Rate (RDR) reduction and cost control; audited dispatch calls using NICE software with structured feedback.
Technical Support Associate
CLI3L E-Services
Apr 2004 – Aug 2004
Bengaluru
03 — Expertise

Core Competencies

Leadership & Strategy
Strategic Planning & Leadership Digital Transformation & IT Strategy P&L Management Change Management Stakeholder Management Team Building & Leadership Program Management Consulting & Solution Architecture
AI, Analytics & Data
Analytics AI/ML GenAI & Agentic AI Predictive Maintenance Demand Forecasting Edge Analytics Data Architecture & Integration SAS / Power BI / Tableau AWS / Azure / GCP
Supply Chain & Operations
Supply Chain Analytics N-tier Supply Chain Mapping Supply Chain Resilience Supply Chain Sustainability Inventory Management Demand Planning Supplier Risk Management After Market Services
Manufacturing & IoT
Internet of Things (IoT) Industry 4.0 Manufacturing Intelligence Warranty Mgmt. & Analytics Cost & Quality Improvement Supplier Quality Management Process Excellence Product Management
04 — Impact

Solutions & Projects

Featured Solutions & Recent Client Engagements

Large Industrial & Robotics Manufacturing
$51M Margin Erosion Forecast
Tariff Impact & Supply Chain Risk Analysis
Challenge
Rapidly shifting US tariff landscape creating cost volatility for raw materials and finished goods, impacting margins.
Approach
Advised CXO & Board on tariff impact at BOM level; mapped 17 high-risk materials using N-tier mapping; built COGS impact tracking model.
Outcome
17 high-risk materials identified; $51M margin erosion forecast; mitigation playbook delivered across short-, mid- & long-term.
N-tier Mapping Tariff Analytics Supply Chain
Hi-Tech — Large Electronics Manufacturer
$160–260M Revenue Loss Reduced
Semiconductor Shortage & Supply Chain Digital Twin
Challenge
Semiconductor shortage causing major disruptions; need for proactive risk management to prevent production halts.
Approach
Developed Risk-Value Heat Map; created Supply Chain Digital Twin for 3,500 components and 700+ suppliers; ran resilience stress tests.
Outcome
$160–260M reduced revenue loss every 3–4 years; 1,300+ parts assessed; event-based risk simulation capability established.
Digital Twin Risk Management Hi-Tech
Heavy Equipment Manufacturer — Multinational
Productivity ↑15% | Working Capital ↓10%
N-Tier Supply Chain Visibility with GenAI
Challenge
Lack of visibility beyond Tier 1 and inability to assess supply chain risk exposure across the full supplier network.
Approach
AI/ML + Azure OpenAI (GenAI) for automated data cleansing, NAICS mapping, BOM creation, risk scoring, and N-tier visualization.
Outcome
Productivity ↑15%, working capital ↓10%, supplier management ↑3%; high-risk suppliers identified beyond Tier 1.
GenAI N-tier Heavy Equipment
Automotive — Multinational Car Manufacturer
71–86% Accuracy | 22 Risk Alerts
AI-Driven N-Tier Digital Twin for Supply Resilience
Challenge
Severe supply chain disruptions and low N-tier supplier visibility hindering production planning and vehicle output.
Approach
Partnered with 3rd party data providers; mapped 50k business relationships, 5k physical nodes; built AI-driven digital twin for risk alerts.
Outcome
71–86% accuracy for complex components; 22 risk alerts raised; sustainable risk management capability established.
Digital Twin AI/ML Automotive
Defense — Australian Organization
24+ Countries Risk Mapped
Multi-Tier Supplier Network Risk Analysis
Challenge
Complex, high-risk multi-tier supplier networks with geopolitical and cyber risk exposure in sensitive defense industries.
Approach
Conducted 4-phase N-Tier Network Analysis: network mapping, multi-tier risk assessment, visualization, and action planning.
Outcome
Vulnerabilities identified across 24+ countries; proactive mitigation enabled; compliance and predictive risk management improved.
Defense Geopolitical Risk N-tier
Energy & Utilities
Biodiversity Risk Transparency
Upstream Mining & Biodiversity Impact Mapping
Challenge
Limited visibility into upstream mining operations and biodiversity impact of suppliers across the value chain.
Approach
Enhanced N-tier mapping (T1–T3) to trace suppliers to mines and assess biodiversity and nature impact at source.
Outcome
Improved transparency into biodiversity risks; enabled responsible sourcing compliance with sustainability reporting requirements.
Sustainability ESG Energy

Featured Solutions

$25M+ TCV
Lean Digital End-to-End Warranty Transformation
Designed and delivered a comprehensive digital warranty transformation solution integrating analytics, automation, and AI to drive significant cost savings and operational efficiency for global manufacturing clients.
Warranty Analytics Digital Transformation Manufacturing
$20M+ TCV
Smart Visi Coolers Track & Trace
Built an IoT-powered track and trace system with analytical insights for smart visi coolers, enabling real-time monitoring, operational visibility, and data-driven sales growth strategies.
IoT Analytics Track & Trace Sales Analytics
$16M+ TCV
Commodity 360 — Palm Oil Price Prediction
Developed a commodity price prediction model for a Middle East client using external data from CEIC and other sources, enabling strategic procurement decisions and significant cost optimization.
AI/ML External Data Supply Chain
$5M+ TCV
N-tier Supply Chain Risk Intelligence Product
Built a product for N-tier supply chain network identification with risk scoring across Operational, Financial, ESG, Geopolitical and Cyber dimensions for Auto, Consumer Electronics, Healthcare, Pharma, Retail & CPG clients globally.
Supply Chain Risk Analytics ESG GenAI
$1M+ TCV
Predictive Maintenance — Oil Refinery
Delivered IoT analytics solution for predictive maintenance of critical assets and operations management of an oil refinery, leveraging live streaming data to minimize downtime and optimize maintenance cycles.
IoT Predictive Maintenance Oil & Gas
$7.5M Savings
Dealer Behaviour Analytics
Developed a dealer behaviour analytics model that identified outlier PINs and provided actionable recommendations. Bringing outlier dealers to non-outlier behaviour patterns delivered ~$7.5M in documented savings.
Behavioural Analytics Automotive Cost Savings
5M+ Euro P&L
Labor Cost Optimisation & Service Centre Analytics
Two parallel analytics programs — labor cost optimization for a major high-tech client and authorized service centre performance improvement — each delivering over €5M P&L impact through targeted analytics interventions.
Labor Analytics Service Excellence High-Tech
$1M TCV
Energy Forecasting — Smart Meters
Developed near real-time energy forecasting solution using smart meter data for DISCOMs, enabling accurate demand prediction and improved grid management.
Energy Analytics Smart Meters Forecasting

Analytical & Digital Transformation Projects

$5.0M Savings
Corrective Action Support Model
  • Problem Resolution Cycle Time reduction and Dollar Value Realization using Reliability, Failure Relationship analytics in various stages of 8D
  • Includes Emerging Issues (EI) and Solution Effectiveness (SE) tracking
~$4M Savings
Glide Path Project Identification
  • Developed project identification framework for warranty dollar reduction
  • Analysis of data to develop hypothesis for issue prioritization
~$7.5M Savings
Dealer Behaviour Analytics
  • Statistical claim analysis to understand field behaviour and drive Distinctive Uptime for Customers
  • Benchmarked overall dealer network performance and identified best-in-class practices
  • Developed strategies to drive outlier dealers toward best-in-class behaviour
39 Days Saved
DTAC Emerging Issue Model
  • Addressed delayed identification of emerging issues in standard SAS outputs
  • Developed algorithm for generating issues from text and built SAS Dictionary
  • Implemented rank logic for prioritization of emerging issues
$1.0M Savings
Labor Averaging Model
  • Analysed As-Is process and created a statistically driven To-Be process for labor averaging
  • Developed method to calculate "Best-in-Claims" — a fairer approach for dealer compensation
$1.0M Savings
Propensity Model
  • Identified common issues across manufacturing units using affinity analysis
  • Built ranking logic for issue prioritization and identified variables driving commonality across factories
~$0.5M Savings
Emerging NC's & CAR Prioritization
  • Identified emerging non-conformances where FPM is increasing vs. prior period
  • Automated CAR creation for emerging NC parts; tracked Minor, Incidental, Major & Critical CARs
  • Created SAS database as a parallel system to the Emerging Issue list
CX Analytics
Customer Satisfaction / Dissatisfaction Estimation
  • Identified parameters contributing to customer satisfaction and dissatisfaction using regression techniques
Automation
Automate Global SIR Reporting
Through SAS (SWA) for Whirlpool Corporation
CX Transformation
India Consumer Services BPR
Business Process Re-engineering w.r.t. Customer Experience
Legal Analytics
Sampford Australia Legal Case
Analytics-driven support for legal proceedings and insights delivery
>$1M Savings
Service Process Change Management
Australia, China, Hong Kong & India
Global Standard
Global Total Cost of Quality & MCR
Alignment and standardisation of MCR — Asia
Cost Reduction
Reduction of India MCR
Driving Serviceability Project across India operations
Recovery
Warranty Charge Back — GTPP Asia
Charge back of excess amounts spent on warranty claims beyond BET target
~$1M Savings
TCQ Accruals / Provision Model — Hong Kong
Jun 2009 to Dec 2009
Transition
Warranty Cost Operations Transition
UK/Ireland operations transitioned to Gurgaon from Bangalore, India
05 — Qualifications

Education & Certifications

Academic Credentials
🎓
Professional Certificate — Chief Digital & AI Officer (CDAIO)
Indian School of Business (ISB)
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Professional Certificate — AI & ML for Business Excellence
IIM Kozhikode
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PGDGM — Leadership, Innovation & Strategy
EMERITUS Institute of Management | In collaboration with MIT, Columbia & Tuck Business Schools
🎓
B.E. — Mechanical Engineering
Dr. AIT, affiliated to VTU
Professional Certifications
🏅
Six Sigma Black Belt (OpEx)
Whirlpool Corporation
🏅
Project Management Professional (PMP)
Project Management Institute
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Emerging Leaders Development Program
For People Managers
06 — Connect

Get In Touch

Whether you are looking for a strategic partner for digital transformation, a thought leader in supply chain analytics, or simply want to connect — I would love to hear from you.

I am available for CXO, VP & Partner-level leadership roles across Digital, Data & AI, Manufacturing, and Supply Chain Transformation — India · Middle East (UAE/GCC) · Singapore/APAC.

✉
Email
nabuath@gmail.com
in
LinkedIn
linkedin.com/in/nabuath
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Phone
+91 9987527630